FAQ’s

Do I need a referral?

No. Anyone can see a psychologist without a referral. A referral is only necessary if you wish to receive the Medicare rebate. Please view this APS website to find out more information.

How do I obtain a referral?

Your GP will be able to determine whether you are eligible for a Mental Health Care Plan. If you are eligible, s/he will complete a Medicare referral form (2700, 2701, 2715 or 2717) and provide you a copy.

How do I qualify for the Medicare rebate?

Medicare will provide a rebate for up to 10 sessions – within in a 12 month period for psychological therapy.

 

To qualify for this Medicare rebate you will need a referral from a GP or Psychiatrist and a valid mental health plan with Medicare.

Do you bulk-bill or provide concessions?

If you are a student, Pensioner, Health Care / Concession Card Holder or experiencing financial hardship then Cheree will Bulk Bill your appointment with no payment required.

 

If you do not have a valid referral/mental health plan, or if you have already claimed 10 sessions under Medicare within a 12 month period, then normal session fees are payable at the time of the appointment. Cheree’s fees are already discounted and no further discounts will apply.

What happens at my first appointment?

Understandably, attending the first session may make you feel uncomfortable or even create feelings of anxiety. Meeting with someone you do not know and talking about difficult issues is generally the reason for this. However, the primary goal of the first session is to simply discuss with Cheree your current concerns and reasons for seeking help. You can expect Cheree to listen to your needs and goals for treatment and answer any questions you may have. She will do this in a non-judgmental and supportive manner. Demographic and consent forms will also be given at the first session for you to fill in

How many sessions will I need?

The number of sessions needed varies from one person to another and will largely depend on your individual needs and goals. Some people are helped within one to two sessions, whist others feel better supported by attending a greater number of appointments. This can be due to various reasons, such as longstanding difficulties, ongoing stressors, unresolved problems and so on. On average however, people attend between 6 and 12 sessions.

What is the difference between a Clinical Psychologist, Psychologist and a Counsellor/Psychotherapist?

A Clinical Psychologist has completed a minimum of six years study at university and has completed either a Masters or Doctoral degree in Clinical Psychology and have obtained at least two years clinical supervision. Clinical Psychologists have a Clinical endorsement by the psychology registration board of Australia on their registration.

Psychologists have completed a minimum of four years study at university and at least two years of supervised practice.

All Psychologists are registered with the Psychology board of Australia and they must abide by a strict Code of Conduct.

Clinical Psychologists are experts in the study of human behaviour and are able to assess, diagnose and treat people with a wide range of emotional and behavioural problems. Almost anyone can refer to themselves as a counsellor/psychotherapist because their profession is largely unregulated and their qualifications are less easily defined.

What is your approach to treatment?

Cheree is highly trained and experienced in Cognitive-Behavioural Therapy (CBT). This evidence-based approach seeks to change what you think (cognitive) and what you do (behaviour). Together, these changes work to improve the way you feel (often the main goal). CBT largely focuses on circumstances relevant to the ‘here and now’ and equips individuals to make meaningful and lasting changes by learning skills and strategies. CBT is evidence-based because it has been extensively studied and validated and can assist with many different types of problems.
As required, Cheree incorporates other evidence-based treatments, such as Acceptance and Commitment Therapy (ACT), Solution Focused Therapy and strategies from Dialectical Behavioural Therapy (DBT).

Is Cheree a local?

Yes. Cheree has been living in the mountains since 2010.

Does Cheree have children/What school do they attend?

Yes. Given the Mountains is such a small community, if you are a teacher and would like to know this information before making an appointment, Cheree is more than happy to disclose what local high school her children attend. Please call and ask the receptionist and she will tell you.
However, please be aware that all clients, sessions and content (including files and appointment books) are kept in the strictest of confidence and Cheree takes confidentiality very seriously, and would never disclose your confidential information to anyone.

Are there limits to your confidentiality?

Yes. If you disclose that you are going to harm yourself, harm someone else or if you are harming children, then Cheree needs to disclose this information and seek assistance/report this to authorities. In addition, if Cheree’s file notes are subpoenaed by a court, then she needs to comply.

Can I use a referral addressed to another psychologist?

Yes and No. If your referral is addressed to “The Psychologist” with no one’s name on it, then YES, you can use it to see any psychologist. However, if your referral is addressed to another psychologist with their name/details on it, then NO. In this situation, you will have to return to your GP and discuss seeing a different psychologist with them and obtain another referral to the psychologist you wish to see.

Do you have a fax number?

No. Please email any correspondence that you wish to send.

How do I make an appointment?

You can phone, email or text. You can use whichever method you are most comfortable with and Cheree or her receptionist will get back to you using your preferred method.

Can I walk in and make an appointment?

No. All appointments are by prior arrangement only.

Do you do reports for Court/ Insurance Purposes/ NDIS/ Disability Pension/ Section 32 etc

No. No reports will be provided for these purposes, no exceptions will apply.

Are you a registered NDIS provider or provide sessions under Victims of crime?

No. Please contact NDIS or Victims of crime counselling services for a list of their providers.

How do I pay for my session?

You can pay using either cash, debit/credit cards, NFC cards, Apple Pay, Android Pay and Samsung Pay at the time of the appointment.

 

Telehealth session payments that do not qualify for the rural rebate need to be paid prior to the session taking place, either at the time that the appointment is made or at the beginning of the session.

 

Please note: that for non-cash payments, a surcharge between 1.9% and 2.2% is payable depending on your card/payment type.

Can I claim the cost of the session back under Private Health Insurance?

Many funds provide rebates for clients with “Extras” cover. Please check with your insurer as to what you are entitled to claim.

What age group does Cheree see?

Anyone from the age of 12ys old upwards.

How much does a session cost?

1. 50-60 min session in the office or via telehealth is $145 (if you have a GP referral you will get back $124.50 from Medicare).
2. Home visit is $170 (if you have a GP referral you will get back $145.65 from Medicare).

Note: If you have a GP referral/Mental health care plan, Cheree will be happy to bulk bill Medicare if you are a student, are a Health Care / Concession Card Holder, Pensioner or experiencing financial hardship – with no payment required.